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CRM Automation Expert (Hybrid, Stockholm, SE)

CRM Automation Expert (Hybrid, Stockholm, SE)

At EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier – by taking care of the parking. With the use of technology, we break barriers, helping improve the urban experience. Our aim is to create a scenario where parking supply and driver demand are balanced not due to additional parking spots and fewer cars, but thanks to predictive technology that connects our users to available spots.

The Role

As a CRM Automation expert you will play an important role in the CRM team enabling the next level of automations by ensuring that CRM has the data and technology needed to deliver on its strategy. In addition to working closely with the CRM team colleagues you work also directly with other functions globally and especially product and engineering teams.

You will contribute & make an impact through:

  • Invent new standards of how to work more scalable and more efficiently through automation.
  • Set guidelines for the team on how to use new standards and ways of working
  • Continually manage platform performance, including effective automated communication flows.
  • Assist in troubleshooting and resolving technical issues related to code logic, Braze and integrations.
  • Customize content block, templates and develop customer facing HTML code when needed
  • Take part in cross-functional projects and also lead your own initiatives end-to-end
  • Be a subject matter expert on all things in Braze
  • Stay up to date with industry trends, best practices, and new features within marketing automation platforms, particularly Braze.

Is this you?

  • A few years experience in working with CRM/Marketing Automation
  • Experience of working in Marketing Automation platforms. Extra plus if you have experience from Braze.
  • Experience in building and managing automated communication flows across various direct channels such as email, push notifications and in app messages. Extra plus if you have done so for an app based company
  • Knowledge of segmentation, personalization, and A/B testing
  • Experienced in working with HTML/CSS, Javascript, API integrations and coding for a personalized and dynamic user experience. Basic knowledge and experience about native app development is an extra plus
  • Familiar with GDPR and privacy regulation principles like data minimisation, consent, and tracking
  • Strong communication and collaboration skills
  • Business level English, both written and spoken

“Be curious” is one of Easypark's core values and this will be especially important in this role. We believe that you have a passion for experimentation, learning, problem solving and a desire to constantly improve and find new ways to create scalable workflows and tackle complex journeys.'

This role is based in our office in Stockholm, Sweden

Life at EasyPark

We are a values-driven company with an international culture and a global presence. By providing an environment with space to grow and room for autonomy, we believe in encouraging and supporting our team members to take initiatives and act outside of their comfort zone. To have an open mind and embracing change is a part of our DNA. At EasyPark we are dedicated to maintaining an open culture where the voice of each person is heard, and we play as one team across the globe. Diversity is something we celebrate and we are committed to creating an inclusive environment for everyone.

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